It’s never easy to spot a bogus caller. Anyone can be a victim of household scams, but two words that will help us beat doorstep crime are simply “no thanks.”
If in doubt; keep them out
LOCK, STOP, CHAIN and CHECK
LOCK – Keep front and back doors locked
STOP – Don’t open the door until you have checked through a viewer or window to see who is there
CHAIN – Use a door chain or bar
CHECK – Only let callers in if they have an appointment and you have confirmed they are genuine. Always ask for ID
Call the published number from the internet or phone directory for their company or service to check if they are legitimate. Do not use a telephone number provided by the caller. Remember to be on your guard if requested for personal or financial information over the phone or online, and be wary of mail scams (if it looks too good to be true, it probably is). Scammers can appear incredibly legitimate no matter what approach they use.
Call 101 to report any suspicious activity. If you feel scared or threatened call 999 and ask for the police.
For further information, help and advice.
- For free message alerts from key information providers regarding incidents and crime prevention in your area, go to Neighbourhood Watch Scotland
- Get to know some of the most common fraud techniques in The Little Book of Big Scams
- Want advice on your consumer rights? Go to your local Citizens Advice Bureau or call the Citizens Advice Consumer Helpline on 0345 404 0506. They also have helpful information on Spotting a Scam, Reporting a Scam, and Common Scams
- Are you a victim or witness to a crime looking for free, confidential support? Call Victim Support Scotland on 0800 160 1985
- To report a matter to Trading Standards call 0345 404 0506
- Report scammers and fraudsters ANONYMOUSLY at Crimestoppers
- Care and Repair Scotland offers help and advice on assisting the aged and disabled to feel safe and secure in their homes
- For safety advice and to request a free fire safety visit, Scottish Fire and Rescue Service
- The Telephone Preference Service can help cut out unwanted sales, spam and scam phone calls